Has anything not gone according to plan? We want to hear this so we can help you and learn from this to improve the service moving forward.
When we receive a complaint we will aim to deal with it in 48 hours (Monday to Friday), we will ensure that your complaint is received and understood, understand what resolution is required, do everything we can to resolve the situation ensure that you are satisfied with how the complaint was handled.
You can contact us via phone on 01924 229200 and ask for the Money Media customer service team or use the contact form
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